Fix Setup Issues

Sometimes, the install/uninstall/update of AzureCP fails. This article will guide through the steps to clean this.

This procedure will:

  • Clean artifacts that were not correctly removed by SharePoint.
  • Fully and properly uninstall the solution.

After it is commpleted, AzureCP can be safely re-installed as if it was done for the 1st time.

Remove AzureCP claims provider

This commands removes the SPClaimProvider object from the SharePoint farm:

# Remove the claims provider from the current server. There will be no confirmation on the remove
Get-SPClaimProvider| ?{$_.DisplayName -like "AzureCP"}| Remove-SPClaimProvider

Manually create the missing features

This step will recreate the missing folders of features that were physically removed from the filesystem, but not removed from SharePoint configuration database.

  1. Identify AzureCP features still installed
# Identify all AzureCP features still installed on the current server, that need to be manually uninstalled
Get-SPFeature| ?{$_.DisplayName -like 'AzureCP*'}| fl DisplayName, Scope, Id, RootDirectory

Usually, only AzureCP farm feature is listed:

DisplayName   : AzureCP
Scope         : Farm
Id            : d1817470-ca9f-4b0c-83c5-ea61f9b0660d
RootDirectory : C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16\Template\Features\AzureCP
  1. Recreate missing feature folder if needed.

For each feature listed above, check if its “RootDirectory” actually exists in the file system of the current server.
If it does not exist:

  • Create the “RootDirectory”. Based on output above, it would be “AzureCP” in folder “16\Template\Features”
  • Use 7-zip to open AzureCP.wsp and extract the feature.xml of the corresponding feature
  • Copy the feature.xml into the “RootDirectory”
  1. Deactivate and remove the features
# Deactivate AzureCP features (it may thrown an error if feature is already deactivated)
Get-SPFeature| ?{$_.DisplayName -like 'AzureCP*'}| Disable-SPFeature -Confirm:$false
# Uninstall AzureCP features on the current server
Get-SPFeature| ?{$_.DisplayName -like 'AzureCP*'}| Uninstall-SPFeature -Confirm:$false
  1. Once all features are uninstalled, delete the “RootDirectory” folder(s) that was created earlier.

Delete the AzureCP persisted object

AzureCP stores its configuration is its own persisted object. This stsadm command will delete it if it was not already deleted:

stsadm -o deleteconfigurationobject -id 0E9F8FB6-B314-4CCC-866D-DEC0BE76C237

Remove the AzureCP solution 

# Remove the solution globally (farm wide operation)
Remove-SPSolution "AzureCP.wsp" -Confirm:$false

Close PowerShell.
AzureCP is now properly and completely uninstalled. If desired, you may re-install it.

Last modified on March 24, 2022
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